How can we help you?

Frequently Asked Questions - can’t find what you are looking for? Contact us.

I can't find my module. What now?

Contact us now and we’ll help you get started today. Simply email your syllabus to [email protected] and we’ll customise a module, especially for you, within 48 hours.

Who makes the videos?

All our videos and content are created by university professors with at least 10 years of teaching experience.

What makes Proprep more effective than other online study platforms?

Proprep was founded by professors who understand the challenges that students face. Our team works around the clock to create quality resources that will support and facilitate comprehensive learning. With over 50,000 video tutorials and unlimited customisation options, our students receive exactly what they need to succeed. The result is a deeper understanding of the material, improved problem-solving techniques, and better grades.

I have a big exam coming up. Can Proprep help me?

Definitely! We recommend using our module-tailored study guides to sharpen your skills before an exam. Solve our practice questions and then follow up your answers with the video explanations. Remember to get in touch if you don't see a specific module you need on the website, and we'll create resources especially for you.

How can I spread the word about Proprep to my friends and my uni?

There are two ways for you to spread the word about Proprep:

  1. Join our Student Ambassador programme. Get involved and gain real business experience, while helping your friends and earning some money! Check it out and apply here.
  2. Proprep’s referral programme. Sign up now, your first two weeks are free or log in to your Proprep account, share your referral link with all your friends, and for every 3 users who sign up for a Proprep account, you will get 1 month free.

Can I watch the videos on all devices?

Yep, you certainly can! Proprep videos are accessible on all devices.

How does the pricing work?

It's important to us that you know exactly what you're paying for. All membership plans include full access to all our content, and you can choose from a monthly, quarterly or yearly plan. For detailed pricing information, click here.

What is your money-back guarantee policy?

If you try one of our plans and feel that we don’t live up to your expectations, you have 30 days to cancel your membership free of charge.

Join us and start learning today

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